Where you should visit to get news and other resources for helpdesk software and customer service and support news.
CustomerThink
Description:
CustomerThink is an online community comprised of business leaders who are passionate about creating customer-centric businesses. This site covers articles, blogs, new and interviews related to customer service, customer experience, customer relationship management, and more. Contributors come from everywhere in the world, from a variety of backgrounds and businesses.
Link:
Shep Hyken’s Customer Service Blog
Description:
Shep Hyken is a customer service expert, professional speaker and bestselling author who helps companies strengthen their relationships with customers. His blog covers engaging posts, articles and tips that would be valuable to anyone who wants to gain new insights into providing the best customer service and experience.
Link:
Customer Care News
Description:
Here, you’ll find articles, videos and links to other resources covering the latest trends in customer service and emerging strategies to improve customer satisfaction.
Link:
Return Customer
Description:
This site features articles by Joe Rawlinson.a Senior e-Commerce Strategist at National Instruments. His articles are about improving customer satisfaction and growing your business from different standpoints - customer service, business practices, communication, marketing and e-commerce.
Link:
Alltop - Customer service news
Description:
On Alltop’s customer service news page, you’ll find all the latest customer service-related articles, blog posts and news
Link:
Alltop - Customer service news