Helpdesk News and other Customer-Service-Related Resources

Where you should visit to get news and other resources for helpdesk software and customer service and support news.

CustomerThink

Description:

CustomerThink is an online community comprised of business leaders who are passionate about creating customer-centric businesses. This site covers articles, blogs, new and interviews related to customer service, customer experience, customer relationship management, and more. Contributors come from everywhere in the world, from a variety of backgrounds and businesses.

Link:

Customer Think News



Shep Hyken’s Customer Service Blog

Description:

Shep Hyken is a customer service expert, professional speaker and bestselling author who helps companies strengthen their relationships with customers. His blog covers engaging posts, articles and tips that would be valuable to anyone who wants to gain new insights into providing the best customer service and experience.

Link:

Customer Service Blog



Customer Care News

Description:

Here, you’ll find articles, videos and links to other resources covering the latest trends in customer service and emerging strategies to improve customer satisfaction.

Link:

Customer Care News



Return Customer

Description:

This site features articles by Joe Rawlinson.a Senior e-Commerce Strategist at National Instruments. His articles are about improving customer satisfaction and growing your business from different standpoints - customer service, business practices, communication, marketing and e-commerce.

Link:

Returning Customer news



Alltop - Customer service news

Description:

On Alltop’s customer service news page, you’ll find all the latest customer service-related articles, blog posts and news

Link:

Alltop - Customer service news