Here is a list of helpdesk and customer service events happening in 2014.
Customer Service Experience
dates and location
August 18-20, 2014, New York, NY
Link:
About Customer Service Experience
This conference unites customer services professionals and focuses on technologies, strategies and process optimization techniques that help organizations provide exceptional customer service.
Attendees will:
UserConf
dates and location
May 2, 2014, Chicago, IL
Link:
About UserConf
UserConf is a one-of-a-kind conference that aims to educate those who work in customer service and community management. It has attracted customer service professionals as well as product managers, and support agents, and has received positive acclamations by its attendees all over the social web.
Gartner Customer 360 Summit
dates and location
May 19-21, 2014, Orlando, FL
Link:
About Gartner Customer 360 Summit:
This summit provides the latest information on new technologies and strategies that help organizations gain knowledge about customer engagement and loyalty, and growing their business. Customer 360 is the most important conference in the CRM world. Attendees are given the opportunity to get firsthand information about Garner research and innovation and interact with Gartner analysts.
The 2014 LOMA Customer Service Conference
dates and location
September 15-16-17-18, 2014, Zurich, Switzerland
Link:
About The LOMA Customer Service Conference
The LOMA Customer Service Conference is organized by Do-it-Trini a movement that unites people from everywhere who are passionate about striving to provide good customer service. This conference provides attendees with top-notch information and presentations designed to help them stay ahead of their competitors.
Attendees will learn about:
PEMACS The Customer Experience Conference
dates and location
October 20-23, Orlando, FL
Link:
About EMACS:
EMACS (Energy Marketing and Customer Service) - The Customer Experience Conference is one that is recognized by key players in the customer service industry. They provide superior-quality presentations, speakers and discussions and networking opportunities in customer service and marketing. Attendees say “EMACS brings together all this content that really impacts the customer experience.”